Staff is rude & condescending. I tried to close my account and the banker tried to get out of doing their job & I had to come back, resulting in fees that they would not over turn. I've never asked for fee return so it's not like I'm a repeat offender. I'll never work with PNC again. Even explained that I was off work due to emergency surgery & had dates from my doctor. Totally uncaring!
Wasn't the biggest fan of PNC. Or any bank. Greg the new manager. Wow. Fanatic man. Knows how to treat a customer and does it properly and quick.. Things haven't been going my way the past 2 months. Serious issues. and he just made my week. This week thanks Greg!
So my gf Amanda finally opened up her first bank account with pnc and had the worst experience ever. She had someone writing her bad checks that she had to pay back resulting in the bank closing her account a day before her direct deposit from work would hit. Well we walked in and sat down with Quallan Prince who is absolutley amazing and deserves a raise and promotion. He opened her up a new account and got her direct deposit within that hour when he was told it may take up until midnight to get her money she should of had thursday. He did any and everything to make sure she was taken care of. This guy is awesome if you are ever in pnc go talk to him. He will educate you on finances on how the best way to save money so 20 years from now youll have 50 grand saved up. The first time we had someone from pnc actually listen to us and help us. Thank you again Quallan Prince you made us realize people do care in this world.
The staff is very helpful. Parking is outback for those of you not from the area.
Pnc Bank is a US Bank based in Delaware, Ohio. Pnc Bank is located at 40 N Sandusky St, Delaware, OH 43015, USA.
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